Thank you for shopping at Mahjongdeck! Please review our shipping and order policies to ensure a smooth experience:

Shipping Policy

• Free Shipping: All orders receive free standard shipping.
• Shipping Regions: We currently ship only to addresses within the United States. International shipping is not available at this time.
• Order Cut-Off Time: Orders placed before 6:00 PM EST (Monday–Friday) are processed the same business day. Orders after 6:00 PM EST will be processed the next business day.
• Delivery time:Orders are delivered within 5–7 business days, including 1–2 business days for processing and 4–5 business days for shipping.

Order Cancellation Policy

• To cancel an order, contact our customer service team as soon as possible.
• Orders cannot be canceled once shipped.
• Cancellation requests must be made within 24 hours of placing the order.
• Email: service@Mahjongdeck.com

Order Tracking

• A shipping confirmation email with a tracking number will be sent once your order ships.
• Use the tracking number via the carrier’s website or our tracking page.
• If tracking information is missing, check your spam/junk folder, then contact us: Email: service@Mahjongdeck.com

Customs & Import Duties

• Prices and shipping costs do not include additional import duties, taxes, or fees.
• You are responsible for any applicable charges if assessed.

Sales & Use Tax

• Sales Tax will be applied where required by U.S. law. All prices include applicable state sales taxes; no extra payment is required from consumers.

Contact Us

For any questions, please reach out to our customer service team:
Email: service@Mahjongdeck.com